• Does the Pilot Play Set come with batteries?

    The Pilot Play Set include 3 complementary LR44 (coin) batteries.

  • What type of batteries are used in the Pilot Play Set?

    The Pilot Play Set operates using 3 LR44 (coin) batteries.

  • How do I change the batteries of the Shake Me Rattle?

    To change the batteries, unscrew the battery compartment cover on the underside of the ball) with a cross head screwdriver and insert 3 X LR44 1.5V (AG13) batteries, ensuring correct polarity. Replace the battery cover and screw tight.
    Attention: Please remove batteries when the toy is not in use for long periods.

  • Can I wash the Pilot Play Set?

    Yes. However the Pilot Play Set can only be surface washed.

  • What is the date code and where can I find it on the product?

    The Yookidoo date code number helps us track the production date of the product. The date code of the Yookidoo Pilot Play Set is on the product’s sewing label. It is a 5 digit number and ends with the 2 letters: TF / LD.

Troubleshoot:

  • The rattle does not make a sound.

    1. Turn the rattle Off and then On again.
    2.Tap the rattle against the surface.
    3. Change batteries.
    4. Contact us.

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