• Are batteries included with the Crawl ‘N’ Go Snail?

    3 X AA 1.5V complementary demo batteries included.

  • How do I insert batteries?

    To insert batteries, unscrew the battery compartment cover (located on the underside of the snail) using a Phillips Head screwdriver. Insert 3 X 1.5V AA batteries, ensuring correct polarity. Replace the cover and screw back tight (see instructions – images 1&2).

  • How do I turn the snail on/off?

    To turn the snail on/off press the green button located on the front of the snail. Pressing this button will also stop the snail while rolling (see instructions – image 8).

  • How do I keep the cylinder from falling off the snail’s back?

    When placing the cylinder on the snail’s back, ensure that grooves on the cylinder line up with the grooves on the snail’s wheels (see instructions – images 3&4).

  • To what distance will the snail roll when pressing on the tail?

    The snail will roll for approx. 6.5 feet (2 meters).

  • What is the date code and where can I find it on the product?

    The Yookidoo date code helps us track the production date of the product. The date code of the Yookidoo Crawl ‘N’ Go Snail is on the battery lid. It is a 5 digit number and ends with the 2 letters: RB.

Troubleshoot:

  • The stacker is stuck and cannot unscrew:

    Release the light blue ring.

  • The Yookidoo Crawl ‘N’ Go Snail does not make a sound:

    • Turn the switch off and then on again.
    • Tap the battery box gently.
    • Change batteries.
    • If all above actions do not help – Contact us.
  • The Yookidoo Crawl ‘N’ Go Snail makes noise but does not move:

    contact us.

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